服務易 eService
FPS
Payment Channels
You can scan the designated QR code of "Faster Payment System" (FPS) for premium payment through the bank mobile app or the "Faster Payment System" (FPS) provided by the designated service provider(s).
Or you can obtain the designated FPS QR code in the "CTF Life" customer mobile app to pay the renewal premium.
Applicable to payments for renewal premium.
Important Notes
- "Faster Payment System" (FPS) only accepts payments made in HKD.
- Electronic payment methods will not issue any paper receipts. You can view your receipt anytime through the "CTF Life" customer mobile app.
- Please allow 3 working days for payment confirmation.
- The grace period for premium settlement is 31 days after the premium due date. Renewal premiums should be settled within the grace period.
- Acting in your best interests, we only accept payments from the policyholder's or the insured's account. Unless under specific conditions, payments made by a third-party or any other accounts are NOT accepted. For more information, please contact your consultant or call our Customer Service Hotline at (852) 2866 8898.